Privacy Policy

Last updated: July 26, 2026

1. Information We Collect

Account information: When you purchase a licence or create an account, we collect your name, email address, and payment information. Payment processing is handled by our payment processors (Stripe, Paystack); we do not store full card numbers.

Usage information: We may collect information about how you use the Software, including error reports sent via the in-app feedback widget, for the purpose of improving the platform.

Restaurant data: Data you enter into the Software — menus, orders, customer records, staff details — remains yours. We process it only to provide the service to you.

2. How We Use Your Information

  • To deliver and support the Software
  • To process payments and manage your licence
  • To communicate with you about your account, updates, and support requests
  • To improve the Software based on aggregated, anonymised usage patterns

We do not sell your personal information to third parties.

3. Data Sharing

We share personal information only with:

  • Payment processors (Stripe, Paystack) — to process transactions
  • Email service providers — to send transactional emails
  • Legal authorities — if required by law

4. Data Security

We implement industry-standard security measures including encrypted connections (HTTPS), bcrypt password hashing, and CSRF protection. However, no internet transmission is 100% secure, and we cannot guarantee absolute security.

5. Data Retention

We retain your account data for as long as your licence is active and for a reasonable period thereafter for legal and accounting purposes. You may request deletion of your account data by contacting us.

6. Your Rights

Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise these rights, contact us at support@wiri.food.

7. Cookies

The website uses session cookies necessary for login and form security (CSRF). We do not use tracking cookies or third-party advertising cookies.

8. Changes to This Policy

We may update this policy periodically. We will notify active customers of significant changes by email. The date at the top of this page reflects the most recent revision.

9. Contact

Privacy questions? Email us at support@wiri.food.